Hi speed cable Internet
It’s snappy, that’s for sure.
CMA never did correct the problem. I’m sure once they get it corrected my gear wont work anymore. Turns out they bind the MAC address of the device connected to the cable modem with an IP address and even though I purchased a static IP that will never change, my router still has to use DHCP to acquire the IP from the provider. No problem. The problem is that they set up the wrong MAC address so the cable guy calls in and has them change the MAC address to use which would fix the problem. Then I’m told changes to the MAC addresss can take up to 24-48 hours. I’m like what?
Anyway it still wont work with the settings they emailed to me yesterday (like I am supposed to get an email on Internet that doesn’t work) but I have rigged it up so it will work.
I was able to plug the cable modem into a network port on a PC and let the cable modem automatically configure the network connection. Then I looked at the properties for the connection and wrote down the IP configuration, notably the MAC address that was being reported.
I then plugged the cable modem back into the router and instructed the router to use the MAC address I specify when communicating with the cable modem.
Bingo. So when, or if, they ever change the setting at CMA, my connection will go dead and I’ll have to change my router’s configuration again. I bet a dollar it never gets changed. They was just gonna leave a brand new paying customer without service until I raised hell. All because they don’t really know what they are doing.