Computer Genius Blog :: aka “TheGarage”

I always thought Dell had it going on. I mean, Mike was building computers
in his dorm room at about the time I was puking on somebody’s shoes after
being asked to leave a frat party. I admire that type of industriousness.

I recently completed a three year lease purchase of two computers from
Dell. One was a nice workstation and one I used as a small web server.
Imagine my shock when I was informed that I should have read the small
print. Because I didn’t notify them of what my intentions were when the
lease came to end, they automatically re-up’d me on a month to month lease.

What the fuck is up with that? I just finished paying Dell way more than
the computers were worth due to interest and all. I didn’t find their award
winning technical support all that great (I chose to replace a hard drive
out of pocket rather than screw around with their stupid procedures), and
now, due to the old small print fallback, I have paid 3 months more than
I needed. Not only that, their buy-out is way overpriced since you can
hardly give away 3 year old computers.  

I mean, is shipping all the stuff back in the original condition and packaging
really an option? Who can save all that stuff?

I don’t think a shanghai constitutes good customer service. For some reason,
I thought they would inform me on the regular monthly reminder, sent as
a courtesy, that I had been getting for three years reminding me that money
is due. No such luck. Silly me.

Alright. You got me on the small print. You got me for about $400 extra
on the lease. But here is the catch, I will never buy another Dell product
again. Ever. Never Ever.

What the fuck is that all about? The powers that be at Wal Mart are a bit
too prudish to allow any skin on their mag racks, but surreptitiously monitoring
customer– no letting your friends monitor your guests. Come on. Did anyone
check the rest-rooms for secreted up-skirt internet cams?

And of course they denied it. At first anyway. A disgruntled employee at
P&G blabbed. Got to love them disgruntled employees.

What are all those upright and uptight consumers who wilt at a picture
of Brittany Spear’s belly button gonna think about the mighty upholder
of moral decency now? The lying betrayer of friends, Wal Mart.

Right on the heels of the illegal Mexican thing too.

I guess it just goes to show what it takes to get to the top in greedy
ass corporate America.

I hate Wal Mart. Goes around comes around.